Written by an Outstanding-rated childminder with 25 years’ experience, this straightforward book covers what makes an outstanding manager, from building an effective team and communication methods to the obvious but essential areas such as safeguarding, planning, health and SEND. Beyond this, there is a chapter dedicated to making the business sustainable in the long term, by carrying out useful market research, calculating profitability and using PR to good effect; with simple tools and strategies to help you do this. This is a guide to common everyday situations, and a useful tool for anyone enrolled on the CACHE Level 4 Certificate for the Early Years Advanced Practitioner.
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