Ways that early years staff can thoughtfully engage the parents of challenging children are explored by Pat Gordon-Smith.

The previous articles in this series (8 July, 12 August) looked at the need for a clear ethos and a strong, supported staff team if children who cannot stay in control are to flourish in the early years. Now it's time to throw light on parents' feelings, on what practitioners can draw from them and how an honest, fear-free partnership provides the best context for all involved - children, families and staff. (The term 'parent' is used for any adult with that responsibility, regardless of their relationship to the child).

UNDERSTANDING PARENTS

In the community of any setting or school, parents vastly outnumber staff. It's a reality that can be overwhelming, but one with a direct mirror because, apart from in a childminder's home, staff involved with the care and education of any one child will outnumber that individual's parents, perhaps several times over.

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