Nursery World - Management round table: Understanding Universal Credit

The phasing of Universal Credit will have significant implications for the finances of families using nurseries and for nursery staff themselves.

Manager’s dilemma:

‘With a lot of publicity around the first trial of Universal Credit I am wondering how this will affect the families who use my service – and how it will affect my business. What are the key things I need to know’?

The round table responds:

David Wright – Paint Pots Nursery

‘One of the key issues around the introduction of Universal Credits is the change in the payment period from weekly to monthly. Families who find budgeting challenging are going to need support and guidance in managing their money across a longer period. As childcare providers, I believe we need to be proactive in identifying the potential for getting into arrears. We need to acknowledge the issue and provide practical assistance by offering flexible payment plans, before the changes come into effect.

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