Nursery World - Costs: Part 6: Recovering Fees

How can settings protect themselves from incurring unpaid fees? Is there any way to avoid taking bad debtors to the small claims court? Karen Faux reports

Because children ultimately stand to lose the most when parents leave fees unpaid, many nursery owners and managers have tended to shy away from getting tough on debts. While responsible practitioners would always prefer to preserve a child’s nursery place, a climate of worsening debt is forcing them to take a harder line.

Sarah Henderson, manager at Westover Pre-School in Portsmouth, says, ‘The child’s wellbeing is the focus and we would ideally always want to see them continuing to access their sessions. However, with a growing experience of debt, we are having to cut debts off and recover outstanding amounts at a much earlier stage.’

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